Haryo Bhawiko (Google Reviewer)
Exceptional Everest Base Camp Trek with Ace the Himalaya: Outstanding Support from Raj Kumar and the Team
I recently embarked on an Everest Base Camp trek with Ace the Himalaya. Although we couldn't complete the full 14-day trek due to altitude sickness, our experience was unforgettable, thanks to the incredible support from our guide, Raj Kumar, our sales operators, Sujan, our porter, Dipa, and the CEO, Prem.
The trek itself was stunning, offering breathtaking views at every turn. From lush green forests to picturesque villages and towering snow-capped peaks, the beauty of the Himalayas was truly awe-inspiring. Our journey started in **Pakdhing**, where we immediately felt the warmth and professionalism of Raj Kumar. His extensive knowledge about the local culture and environment made our trek educational and enriching. As we trekked from Lukla to Pakdhing, Raj shared fascinating insights about the region, ensuring our journey was both informative and enjoyable. Dipa, our porter, impressed us with his cheerful demeanor and quiet strength. He managed our gear effortlessly, always arriving ahead of us with a smile.
Moving on to **Namche Bazaar**, the vibrant gateway to the high Himalayas, Raj's expertise became even more evident. He guided us through the challenging ascent, constantly encouraging and supporting us. The panoramic views from Namche Bazaar were simply breathtaking. In Namche Bazaar, Raj introduced us to the lively town, taking us to local landmarks and sharing stories of the Sherpa people. His attentiveness to our acclimatization process was reassuring, as he constantly checked on our well-being.
Our trek to **Tengboche** was both breathtaking and demanding. The path took us through stunning rhododendron forests and across roaring rivers, with the majestic peaks of Everest, Lhotse, and Ama Dablam always in view. Unfortunately, upon reaching Tengboche, I began experiencing severe symptoms of altitude sickness. Raj's guidance was crucial as my condition worsened. Demonstrating his deep understanding of altitude sickness and emergency protocols, Raj swiftly arranged for an emergency evacuation coordinating with Sujan from the office. The next morning, they organized a helicopter evacuation to Lukla, where I could receive immediate medical attention. Raj stayed by my side throughout the process, ensuring I was comfortable and well-cared for.
Ace the Himalaya provided an exceptional trekking experience, highlighted by the outstanding support from the team.
The breathtaking beauty of the trek, from lush forests to towering peaks, made every step worthwhile.
Ace the Himalaya not only provided an exceptional trekking experience but also went above and beyond to assist with my travel insurance reimbursement. They helped me gather and provide all the necessary documents, making the process smooth and stress-free. The company's commitment to their clients' well-being and satisfaction was evident in every aspect of their service.
Thank you, Ace the Himalaya, for an unforgettable adventure. Special thanks to Raj Kumar for being an outstanding guide. Raj's expertise, kindness, and professionalism were invaluable, especially during our medical emergency. Also special thanks to Dipa for his incredible support during the trek, to Sujan with all his support with the administration, and to the CEO, Prem. I highly recommend Ace the Himalaya to anyone considering the Everest Base Camp trek.