About Europamundo

Just finished a 3 week tour not do long ago. Most of it was great, I couldn't ask for a better experience. Except for 1 tour guide (Maria). First of she and the driver was over an hour late to our hotel to pick every one up, which is fair enough, unexpected things happen. Then I thought that everyone was punished due to them being late. We were rushed everywhere we went. She made us pay for a toilet only to walk us down to the city centre to only allow us 45 minutes to find a restaurant to have so called lunch at around 3:00pm. Then we drove for at least 6 hours with very little breaks, not even to allow everyone to have toilet breaks. I would recommend eurpomando but not Maria as a tour guide. Every other tour guide we had were fantastic.

Terrible agency, total scammers. Booked a trip to Europe and didn’t received what was promised. We didn’t have free time (10-30 min in most cases) the whole trip felt rushed, we ate at every gas stations in Europe, not restaurants , we had to drag mas suitcases, couldn’t watch a show/performance because we had to book it advance and according to them this was included until we got to the places and they said “we couldn’t book the show” money was returned. This is false advertisement. Hotels were pure garbage, at some point we found bugs in our bed. To many lies, to many scams, I hated the whole thing. Our group was a gem, they handpicked the most annoying people ever and had to be together from 6 am until 12 pm in the mornings, we couldn’t visit or watch anything in Europe because we were busy 12 h on a bus crossing borders, so what they put in the paper example: “The alps” was literally the view of the alps from a bus, never visited anything that was stated in the world. We were to supposed to visit Switzerland, one of the bests countries and most beautiful places on earth but we were there 1 h, San Sebastián Spain 10 min, what the hell is that? Tourist guides are terrible, while on the bus they won’t tell you the history. We visited France and stayed ij burdeaux (for some reason burdeaux was included but never saw it. Nasty hotels in the middle of nowhere , felt like I was working the whole trip

We are three from the Philippines and were set to tour the Czech Republic (June 10). Overall, the tour was satisfactory except we would like to suggest giving more time to the highlights of each city. For instance, we were able to see the exterior of Versailles - but even if we wanted to get in to see more of its beauty, we could not as we were pressured by time to be at the meeting place at a certain point. That is exactly what happened to us during our Eiffel Tower experience as well. The Louvre museum was optional but we finished the cruise at 3:00 PM and the museum would close at 5:00 PM. This schedule was literally just like a tick the box list. Another important thing I would like to say is regarding William or Guillermo. He was our tour guide on June 12 from Pilsen to Germany. We understand that this is a group tour and that time is a big factor such that our punctuality is required. But it is also inevitable that sometimes you get late, you can get lost, but that was not intentional. That is exactly what happened to us, we got lost in Rothenburg and caused us to be late, meters away from the bus, he was yelling at us at the peak of his lungs. Very discourteous and very unethical! He was unlike other guides. Not to mention that he is not so knowledgeable in the topics he was discussing, again, unlike the other tour guides. To think that he has been doing his job for several years “with passion”, it was such a disappointment. His attitude did not show any passion for his work.

I have taken a trip with them through Spain and Portugal and everything was very organized. Professional guides and wonderful places. Without a doubt, I will return.

We had a fantastic trip with EuropaMundo. We visited France, Switzerland, Italy, Monaco and Spain. Gonzalo our guide was incredibly knowledgable and friendly, gave us a fantastic tour throughout the whole trip. We learned about history, art, culture and much more. He kept us entertained, was happy to answer all of our questions, also offered recommendations of things to do, see and places to eat during the tour. Also want to thank our drivers Narciso and Olivier both did a fantastic job driving us safe. Money and time well invested. Highly recommended.

We had an incredible time visiting Switzerland and Paris, and there was no need to worry about anything. The organization was perfect, and the hotels were booked and all this was at a resonable cost. But an issue arose with an extremely rude and unpleasant driver(Andres) for one of the days, who abruptly slammed the brakes on a high-speed bus because he was angry at kids talking. This could have been very dangerous for the passengers also. Would have given 5 stars if it wasbt for the driver

Poorly organized tours - no continuity or directions to people on tours. Drivers and guides are often late and, while nice people, are also very disorganized with little support from the home office. We are missing our Versailles tour because the bus driver did not show up. One hotel had no water for the entire hotel. The company is about churning as many people through their tours than providing quality experiences. I plan to report them through our travel agent to prevent more people from using them.

I had travelled with Europamundo twice back in 2013 and 2014. This year I decided to repeat a trip with them (Prague-Budapest-Vienna-Innsbruck). In the last 10 years I’ve done about 10 trips to Europe, but this time I decided to go back with them so I could worry less about transportation, hotels, guided tours, etc. I regret so much going with them. After spending about $20K on this trip my vacation got totally ruined by Europamundo. I am never traveling with Europamundo ever again. Rest of my review in screenshots attached...

I want to let you guys know your tour guides were excellent Frey, Julie and Alba was very professional. Also hotels in Spain quite clean. Only think you guys need to improve on giving accurate times guides bus because told 8:30 am because told I would little more accurate timings of the tour. I was wondering if guys tours in Greece or Israel plan another vacation next year asking if guys have any tours available in Greece or Israel.

The absolute worst. They do not follow the itinerary provided. When we arrived in Versailles, tickets are sold out since instead of morning, they changed it to 3-4pm where all the tickets are sold out. Whole day wasted. Most of the museums/sights they state in their itinerary, they will just bring you there, entrance fee is not included. They will only bring you to free places, so just be aware that you will not be getting your money’s worth. Bus is ALWAYS late, today our meetup time is 7:45am, the bus arrived 8:25am, since they had to pick up other guest from a totally different hotel. They frequently change buses, it is a hit or miss. There are times where the airconditioner is good, leg space is acceptable. There are also times, they would rent a bus from a different company, where it is very cramped. Guide: they know the basics but not the nitty gritty details. For example they would just point you “Oh this is blah building, without any further explanation.” Hotels are mostly 4 star hotels with really shitty customer service. Once I had a room (cant remember the hotel in Lyon, France) assigned to me where the room has not been cleaned up. GROSS. One of the other hotel (Dormero Hotel, Zurich), did not have a reception staff at night, so when we were a defective bath tub, we had no one to complain to.

Travelling on a Europamundo tour has turned me against ever going on an organised tour again. The tour I went on was supposed to be for English speakers only but the majority of people were Spanish and the few English speakers had to endure lengthy Spanish explanations. Europamundo take you to mostly free boring sites and forget about many of the "must see" sites (according to Lonely Planet etc). Sometimes the guide would briefly point out a "must see" site as the bus hurtled past to an unknown free site. We spent hours at the village of Fatima where Mary is supposed to have appeared to 3 children - what a waste of time - especially if you are not Catholic - there was little to see but tacky merchandise on sale. Before the tour I paid for extra excursions or tickets into "must see" attractions and half of these attractions were cancelled at the last minute. The hotels we stayed in were always outside the city centres and were rarely near any restaurants or shops.

My husband and I booked Europamundo's Croatia, Bosnia and Slovenia tour in October 2023. It was an amazing experience. This is our second trip with them. Starting from the hotels to places that they took us in 08 days and the guides were excellent. All hotels were 4 star with quality breakfast and dinners were all in the hotel which was a great plus. Our guide Igor was patient and kind. the thing I loved the most is you meet people from so many different countries and you end up making friends for lifetime. Our group had 45 people from all over the world but our guide was kind enough and he did a great job by switching in Spanish and English. I will recommend it to all not only because its affordable but also you get quality and its worth every penny.

We did a family trip (adult kids) from Rome, Italy to Paris, France, and it was AMAZING! We saw so much in a short amount of time. The schedule was packed full, but I feel like we got the most out of our days. We usually left the hotel by 7:30am and got back after 7pm at night. They were long days, but the guides showed us incredible sites and we learned so much about the history from local tour guides. All of the guides were, fun, patient, and truly made the trip a better experience. Our favorite guide was Raid. If you can request him as a guide you should!

Hello everyone! This trip was MAGICAL, a dream come true! I went to the England, Scotland, Belfast, and Dublin circuit. My guides were Neus and Carlos. They were amazing! Not only did they give historical and cultural context but also gave relevant tips to navigate the cities. I had an amazing time, and hopefully, in the near future, they will be my tour guides again. Their task was difficult, to say the least. They had to give the tour in Spanish and English. They did their best to manage both languages with their tour guidance. Anyone who says the contrary is just downright vile. At one point, during the last leg of the tour, we were joined by 2 more tours: the Portuguese and another Spanish speaking tour with their guide (Carlos left with the other circuit). OMG! Not only were they annoyed with the fact that other languages were spoken in the tour but they were disruptive: they started to scream at Neus when she was giving the tour in English. We were appalled with the behavior of our fellow travelers. Then, some people from the other Spanish tour complained of the tour bus being smaller than the one they had previously. 🙄 It was unecessarily tense for us, who were actually enjoying the trip. The irony of it all: them complaining that neither Neus or Carla were not speaking in Portuguese or Spanish, then them talking loudly *while* the guides were giving the tour in their native language. 🙃 Neus, Carlos and Carla were just delightful! Would recommend them 100%! However, I have to give 4 stars because of my stay in London Premier Inn Kensington Gardens. Peculiar floor plans, overworked employees, and just grimy.

1. The tour was good, but we had very little time for sightseeing. 2. The break time was short and everything was very rushed. 3. From Rome to Zurich, our tour guide was a lady named Eva. She was very patient, kind, helpful, and professional.I hope to see her again. 6. All the hotels were outside the city, and this was very bad. Overall, it was good and I enjoyed it.

Highly satisfied with the management and employees of Europomondo. Me, with my wife and one grown-up daughter took "Discover Italy" tour from Europomondo. The itinerary was thoughtfully planned and executed accordingly so that tourists can get a perfect picture of whole of Italy during the specified time. Though it was hectic and we had to walk a lot.....but we were informed about this fact beforehand. Our coach was very comfortable and its driver Mr Marco is an amazing person. He is gentle in nature as well as in driving. Our regular guide Ms Paula is ever smiling and helpful in nature with a vast knowledge of the subject she is speaking about and has a sense of responsibility. All the hotels were comfortable though we had very little time to enjoy our hotel stay. Our first hotel , G P Hotel in Roam, is the best among the lot. Also appreciate the pickup and drop service , which are very punctual . Over all time management was praiseworthy. Though small hitch was there with one or two hotels, considering the vastness of the tour and overall arrangements those small hitches can be ignored. Looking forward for a next tour with Europomondo

If you like to be stressed, rushed and be placed in nasty hotels without air conditioning and rude staff then this is the tour company for you. I just came back from a 10 day trip with them. You spend a ridiculously amount of time in the bus, they are disorganized and don’t give you enough time in the cities. They expect you to see an entire city, eat and use the restroom in 1 hour. The bus WILL leave you in you are not back on time. Also, it is NOT IDEAL FOR SENIORS OR PEOPLE WITH ANY TYPE OF DISABILITIES. Two drivers got pissed when they saw we had a walker and one of them kept saying how the company does not allow drivers to get enough rest which can cause accidents. They have the WORST CUSTOMER SERVICE. They leave you far from the hotel entrance in the middle of the street at night with all of your luggage. I DO NOT RECOMMEND THIS COMPANY.