Rhine Experience & the Sea
Rhine Experience & the Sea
Rhine Experience & the Sea
10 Days Starting and ending in Cologne
Visiting: Cologne, Willemstad, Antwerp, Gent (Ghent), Dordrecht, Lelystad, Harlingen, Emmerich
Tour operator:
Ship Name:
A-ROSA SILVAShip Capacity:
186
Tour operated in:
English , GermanTrip Styles:
Tour Overview
It seems like the North Sea tidied up here to give space to the Rhine. The onlooker has a clear, sweeping vista of the river separating into a wide delta and eventually, having completed a 1,320-km journey, disappearing into the sea. More than 58 million people live in the Rhine's catchment area and 20 cities have developed along its banks. Amsterdam, a colourful, cheery centre of culture; Gent, a vibrant student city; elegant Antwerp, with its buildings from every epoch; and of course, the biggest city: the happy-go-lucky Cologne – the Rhine passes through all of these on its way to the IJsselmeer. And the only thing to be heard at this expanse of water is peace, the sound of the wind, the seagulls and the sand crunching beneath your feet as you walk briskly across the mudflats.
Itinerary
Day 1 : Cologne
Location: Cologne
We will set off on our exciting Rhine cruise from here, heading for the northern or the southern Rhine. But you shouldn’t miss out on the opportunity to explore this cathedral city, with its wealth of monuments and attractions. The best way is to arrive the day before your cruise departs, so that you can relax – or simply extend your stay in Cologne after the cruise has ended.
Cologne is a city in western Germany located across the Rhine river. It is the oldest in Germany, dating back 2000 years and is considered the region’s cultural hub. The city is known for its iconic landmark of the twin-spired Cologne Cathedral set against the reconstructed Old Town buildings. When in Old Town, visit the historic Old Town Hall and the Roman Church Great St Martin, or take time out and sit at one of the traditional breweries and enjoy the scenery around you. Historical sites such as the Roman Dionysus mosaic and the medieval Overstolzenhaus are worth a visit too. Another iconic sight in Cologne is at Hohenzollern Bridge. Here, local and tourist couples affix padlocks to the railings of the bridge and swear their loyalty to each other, they then throw the key into the Rhein to ensure everlasting love. Cologne is home to over 30 stages providing cabaret, free ensembles, theatre and dance and also celebrates its openly gay culture.
Day 2 : Willemstad
Location: Willemstad
The former Dutch fortress of Willemstad is a tranquil little village with a delightful harbor. And of course, a typical dutch town like this can't lack a windmill! During a walk through the quiet town you will surely discover one.
Day 3 : Antwerp
Location: Antwerp
The port city of Antwerp is an absolute must-see. Rich in art and culture, it is also known as the ‘Diamond City’ due to its important role in the diamond trade. Antwerp is particularly enjoyable for foodies, thanks to the many tasty Belgian specialities on offer there – including waffles, chocolates and chips.
Explore Antwerp, Belgium's second city. Known for its diamond cutting industry, fashion and the many great artists that lived in its vicinity, Antwerp is a city focused on art and culture.
Day 4 : Gent (Ghent)
Location: Gent (Ghent)
We will now head along the northern Rhine towards Ghent. Here you’ll find splendid architecture, artistic masterpieces, delightful landscapes and absolute tranquillity. The capital of East Flanders is part of a quartet of Flemish centres of art – the others being Antwerp, Bruges and Brussels. Discover Ghent’s treasures, including the baroque Saint Bavo’s Cathedral and the imposing Gravensteen, a moated castle. And in the old town, you’re sure to find a nice place to sample a good cup of coffee and some Belgian delicacies.
Day 5 : Dordrecht
Location: Dordrecht
Discover the oldest city in Holland! Dordrecht, the city on the water, with its countless monuments and small city harbors. Here the three rivers Merwede, Noord and Oude Maas flow together, which give Dordrecht the flair of a city by the sea.
Day 6 : Lelystad
Location: Lelystad
Lelystad - the city between two seas. Located between the Ijsselmeer and the Markermeer, it is the typical Dutch capital of the province of Flevoland. The important nature reserve Oostvaardersplassen is nearby and impresses with its vast biodiversity.
Day 7 : Lelystad
Location: Lelystad
Lelystad - the city between two seas. Located between the Ijsselmeer and the Markermeer, it is the typical Dutch capital of the province of Flevoland. The important nature reserve Oostvaardersplassen is nearby and impresses with its vast biodiversity.
Day 8 : Harlingen
Location: Harlingen
Take a deep breath. In Harlingen, in Friesland, you’re never far from the sea. The harbour reaches right into the city centre and the Wadden Sea is also close by. A stop in Harlingen is a fantastic opportunity to explore this typical Dutch region – don’t miss it. The city is something of a hidden gem on your Rhine cruise itinerary, since it’s Amsterdam and Antwerp that most people look forward to seeing. But Harlingen is proof that small is beautiful.
Day 9 : Emmerich
Location: Emmerich
The small beautiful town of Emmerich on the lower Lower Rhine gives you a nice time out on land during your cruise. Here you can take a stroll along the promenade and enjoy the magnificent view of the Rhine while discovering the "Golden Gate Bridge of the Lower Rhine", a suspension bridge spanning over the Rhine, which, just like its role model, can be seen from afar in vibrant red. Definitely worth taking a souvenir photo!
Day 10 : Cologne
Location: Cologne
We will set off on our exciting Rhine cruise from here, heading for the northern or the southern Rhine. But you shouldn’t miss out on the opportunity to explore this cathedral city, with its wealth of monuments and attractions. The best way is to arrive the day before your cruise departs, so that you can relax – or simply extend your stay in Cologne after the cruise has ended.
Cologne is a city in western Germany located across the Rhine river. It is the oldest in Germany, dating back 2000 years and is considered the region’s cultural hub. The city is known for its iconic landmark of the twin-spired Cologne Cathedral set against the reconstructed Old Town buildings. When in Old Town, visit the historic Old Town Hall and the Roman Church Great St Martin, or take time out and sit at one of the traditional breweries and enjoy the scenery around you. Historical sites such as the Roman Dionysus mosaic and the medieval Overstolzenhaus are worth a visit too. Another iconic sight in Cologne is at Hohenzollern Bridge. Here, local and tourist couples affix padlocks to the railings of the bridge and swear their loyalty to each other, they then throw the key into the Rhein to ensure everlasting love. Cologne is home to over 30 stages providing cabaret, free ensembles, theatre and dance and also celebrates its openly gay culture.
Ship Details
A-ROSA SILVA
Ship Overview
This cruise will take you from one impressive metropolis to the next but will also take you past some astonishing nature highlights. Along the Rhine, guests will find wild landscapes, lonely castles, romantic villages and lively cities, medieval old towns, half-timbered houses, and modern architecture. During a Rhine cruise, however, there are also sections of the Main and Moselle to discover, each with its own unique character. Excursions ashore take you to cities such as Amsterdam, Düsseldorf, Cologne, Frankfurt am Main, Strasbourg or Basel and their surrounding countryside. For many years, A-ROSA SILVA has been frequented by guests from non-German speaking countries. Therefore, she is a popular ship for people who like to mix and mingle with travellers from all corners of the world.
Ship Details
Ship Name:
A-ROSA SILVA
Adults Only Areas:
kids allowed
Ship Children Facilities:
available
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
boutique
Ship Style:
premium
Ship Type:
river
Ship Currency:
EUR
Ship Language:
de+en
Ship Capacity:
186
Ship Crew Count:
50
Number of Decks:
4
Number of Cabins:
89
Number of Large Cabins:
4
Ship Launch Year:
2012
Ship Gross Tonnage:
3500
Ship Length (Meters):
135 M
Ship Width (Meters):
11.4 M
Ship Speed (Knots):
12 Kn
Deck Plans
Deck 1
StairsOrganic SaunaSPA Relaxation areaMassage/BeautyGymCategory A CabinsCategory S Cabins
Deck 2
StairsLoungeBarWine Bar/ Day LoungeBuffets and Live CookingMarket RestaurantOnboard ShopReceptionLobbyToiletsCategory C Cabins
Deck 3
StairsCategory F CabinsCategory E CabinsCategory D Cabins
Deck 4
WheelhouseGrill Buffet/Drinks beverages buffetStairsRestaurant Outdoor areaPoolShowerRecliners and AwningsGiant Chess BoardPutting Green
Deck 4 (Sun deck)
WheelhouseGrill Buffet/Drinks beverages buffetRestaurant Outdoor areaPoolShower Recliners and AwningsGiant Chess BoardPutting Green
Cabins
A place where you can take time out during a trip full of new experiences. Our cabins were made for this. For us, quality is the magic word. It’s what turns a place to sleep into a home. A home featuring premium materials, modern equipment, soothing colours and an elegant design. An A-ROSA cabin combines all of this in a generously sized room.
2-Bed Outside Cabin (Grade C )
Spacious and comfortable outside cabin with Juliette balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Junior Suite, E (Grade E )
Generously sized Junior Suite with Juliette balcony, sofa, spacious bathroom and walk-in closet. Elegant design and first-class materials ensure an atmosphere of well-being. Additional services: check-in and personal welcome from 12.00 h, Suite cocktail with the hotel manager, room service, free use of the mini bar, fresh flowers and fruit, laundry and ironing service, butler service.
2-Bed Outside Cabin, A (Grade A )
Spacious and comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin (Grade S )
Spacious and comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
Balcony Suite (Category F) (Grade F )
Generously sized Balcony Suite with balcony, sofa, bathroom with daylight and walk-in closet. Elegant design and first-class materials ensure an atmosphere of well-being. Additional services: check-in and personal welcome from 12.00 h, Suite cocktail with the hotel manager, room service, free use of the mini bar, fresh flowers and fruit, laundry and ironing service, butler service.
2-Bed Outside Cabin, D (Grade D )
Spacious and comfortable outside cabin with Juliette balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin (Grade A )
Spacious and comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Junior Suite (Grade E )
Generously sized Junior Suite with Juliette balcony, sofa, spacious bathroom and walk-in closet. Elegant design and first-class materials ensure an atmosphere of well-being. Additional services: check-in and personal welcome from 12.00 h, Suite cocktail with the hotel manager, room service, free use of the mini bar, fresh flowers and fruit, laundry and ironing service, butler service.
2-Bed Outside Cabin, S (Grade S )
Spacious and comfortable outside cabin. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
2-Bed Outside Cabin (Grade D )
Spacious and comfortable outside cabin with Juliette balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
Balcony Suite, F (Grade F )
Generously sized Balcony Suite with balcony, sofa, bathroom with daylight and walk-in closet. Elegant design and first-class materials ensure an atmosphere of well-being. Additional services: check-in and personal welcome from 12.00 h, Suite cocktail with the hotel manager, room service, free use of the mini bar, fresh flowers and fruit, laundry and ironing service, butler service.
2-Bed Outside Cabin, C (Grade C )
Spacious and comfortable outside cabin with Juliette balcony. Elegant design and first-class materials ensure an atmosphere of well-being. Cabin facilities: safe, air-conditioning, TV, hair dryer, bathroom with shower and toilet, sauna towel, wool blanket, telephone, bathrobe.
Dining
There are sumptuous buffets with preparation stations for you to enjoy in the dining room or al fresco on the top deck. Casual and comfortable is your definition of a great dining experience. Or perhaps you enjoy a served dinner service with delectable cuisine, surrounded by fine linens, crystal° and china in a semi-private environment. Whatever you decide, you can design the perfect setting for you.
Dining is a truly un-regimented affair – unlike other river vessels, the dining room opens its welcoming arms° when you are ready, rather than at a specified time. A lavish buffet with a la minute cookery stations entices you with fresh ingredients and plenty of choice. In addition, a speciality waiter° service restaurant offers an alternative option, with a new menu every night and the opportunity to dine here up to three times during the week. Weather permitting, you can choose to dine al fresco around pool as you watch the beautiful scenery pass by.
On some evenings, served onboard will be a themed 3-course-dinner in a reserved part of the restaurant. A-ROSA advises guests to sign up for this evening at the reception or with the Maître as seats are limited. On these evenings, the buffet restaurant is also open as usual.
The Market Restaurant
The Market Restaurant is the ship’s Dining Room (no table reservations needed). It has an open kitchen and Buffet station. The A-ROSA SILVA's dining room menu features low-calorie, itinerary-based (regional) specialties and traditional Mediterranean dishes. Food on board is prepared with fresh locally sourced ingredients and products.Dining is a truly un-regimented affair – unlike other river vessels, the dining room opens its welcoming arms when you are ready, rather than at a specified time. A lavish buffet with a la minute cookery stations entices you with fresh ingredients° and plenty of choice. In addition, a speciality waiter service restaurant offers an alternative option, with a new menu every night° and the opportunity to dine here up to three times during the week. Weather permitting, you can choose to dine al fresco around pool as you watch the beautiful scenery pass by.On some evenings, served onboard will be a themed 3-course-dinner in a reserved part of the restaurant. A-ROSA advises guests to sign up for this evening at the reception or with the Maître as seats are limited. On these evenings, the buffet restaurant is also open as usual.The themed evenings are at an extra charge. (cover)
Entertainment
Casual entertainment frames the evening where conversation is easy and the music entices you to dance. However you choose to spend your time onboard, a great time is had by all.
Bar/Lounge
The Bar/Lounge can be located on Deck 2.
Sun Deck
Time on the sun deck can be measured in sunsets, laps in the pool, glasses of wine or the number of new friends you’ve made. But for most, time just stands still as you take in Europe’s fabled towns and picturesque countryside from your chaise lounge. The motto topside on the sun deck is “anything is possible, but nothing is required… just enjoy.”
Enrichment
A-ROSA Bike Excursions
Experience our bike packages on the Danube, Rhine, Douro, Rhône and Seine specially created together with our partner terranova. Terranova offers high-quality bike tours for over 35 years. Explore the heart of Europe by bike during your river cruise.General services – valid on all riversall bike tours are guided by a tour guide who is familiar with the areathe bike tours are accompanied by a mini bus with bicycle trailer and the possibility to provide transportation for participantsterranova tour guide with lots of information about the country and its peopletechnical support during the tourrental bike: use of the terranova e-bike with saddlebag. You can also order a touring bike upon requestall transfers by bus or taxi according to the programmefull service during the day tours: drinking breaks, picnicsone exclusive multi-course dinner in the Winery on boarddetailed travel informationguided tours & entrances includedadditional services included according to the offer
Excursions
Some of our excursions will take you to the places where some of the greatest artists of the 19th and 20th centuries created their works. Not only art lovers, but also history buffs and fans of adventure stories will be in their element. Medieval castles, monasteries and villages are ready to tell their stories. Our expert guides know more than any guide book about the Eiffel Tower, Empress Elisabeth’s life, Cologne Cathedral and Rotterdam’s hyper-modern architecture. Do you fancy admiring the white horses of the Camargue from a jeep? Want to ride on a horse-drawn waggon through the Puszta? Travel to the Budapest Parliament by segway? The sights you’ll encounter on our routes are world-famous. By offering our guests special ways of discovering these sights, we open up completely new perspectives for you. A-ROSA excursions delight not only guests with a hunger for new experiences and a thirst for knowledge; gourmets will also have their fill of treats. Our tours for connoisseurs offer regional cuisine with local specialities and world-famous vineyards with fine wines. Because all senses matter when it comes to new perspectives.
Kids and Teens
A-ROSA Family Cruises
Traveling with children is an incredible opportunity to witness their growth and development. Each day brings new experiences, flavors, and adventures that they get to discover for the first time. And the best part? Everyone can embark on this adventure together - from the littlest toddler all the way up to the beloved grandparents! These are moments you'll cherish forever as unforgettable memories made in each other's company. So why not plan your next vacation with everyone onboard? You won't regret it!
On our A-ROSA family cruises we have very special offers for families. You can choose between cabins of all categories, optionally with an additional bed or a spacious family cabin. Our all-round carefree package “Premium All-Inclusive” will make your family holiday even more perfect. It includes a whole host of benefits and services, such as: high-quality buffets and live cooking, high-quality drinks throughout the day, 15 % discount on spa treatments, free Wi-Fi and much more.
A-ROSA have a very generous family programme where children up to 15 years old travel free of charge, and there is a kid's club during the school holidays.
Health & Fitness
The SPA-ROSA philosophy focuses on the flow of your energy. We invite you on a journey into your body and soul. In our SPA-ROSA, we embody sustainability, health and individuality. Experience treatments using local products and active ingredients from the German Wadden Sea tidelands and let all your senses be pampered.
Gymnasium
If walking the town wasn’t enough exercise, you can continue in the well-equipped gymnasium with modern cardio equipment. If desired, you can also work out with a personal trainer who can put together an individual training plan for you.
Heated Swimming Pool
The ship's top deck features a rectangular swimming pool, complete with a shower and a large sunbathing area with lounges.
SPA-ROSA
Experience beauty and anti-ageing treatments with facials, as well as comforting warmth in the sauna or sanarium, which let you bene?t from more vitality and radiance. When selecting products, we deliberately chose the German producer BABOR and the company La mer from Cuxhaven for you. Both stand for extraordinary results in the treatments, innovations, high skin compatibility and responsibility towards their personnel and the environment. Your SPA-ROSA feels a responsibility to give you the greatest possible recuperative effect during your cruise. We hope that, long after your holiday is over, you will often hear someone say, ‘You look so relaxed.’Active recreation is offered in the especially developed exercise programme. Deep relaxation and intense well-being can be found with these treatments unique to A-ROSA.
Sports Deck
Time may fly during an exciting shuffleboard or giant chess game or even practice your putting game. What really matters is that you take all the time in the world° to do whatever you want.
Gratuities
Our crew is passionate about their jobs and aims to give every guest an unforgettable holiday experience. If you are satisfied, our crew is happy to accept a tip as recognition of their service. Most guests honour their efforts with €5 to €10 per guest and day. A tip box for the entire crew will be available at reception at the end of the cruise. Naturally, you are free to give employees individual tips at any time, or to settle tips using your onboard account.
Useful Information
Age Restriction
All guests under the age of 18 are to be in a cabin with an adult, and must remain supervised at all times, and their safety is the responsibility of the accompanying adult(s). Children 2 to 15 years old sail free when using the existing bedding in the cabin and are accompanied by at least 1 adult. If the accompanying° adult is not a parent or legal guardian, written permission from the parent or legal guardian° is required. Please be aware that cabins with French Balconies/Full Balconies may be unsafe for small children if left unsupervised and are not recommended for children under the age of 7. By confirming the reservation with payment, the guest/travel agent acknowledges that they are aware and will comply with these terms and conditions.
Animals
It is forbidden to bring animals on board the ships.
A-ROSA is green
For over fifteen years, A-ROSA has been the market leader for premium holidays on the Danube, Douro, Rhine, Rhône and Seine. What is it that makes city breaks by ship so appealing? The opportunity for guests to discover different cities, towns and landscapes. For us it’s a privilege to be able to explore iconic destinations and lesser-known locales – and we love to share it with our guests. While we will always do all we can to give our guests a care free holiday, we will always care aboutthe people and places our visits touch.Our cruises take us right into areas where people live, which is one of the reasons why inland navigation is subject to very strict regulations – particularly compared with navigation at sea – and rigorous inspections. As a recent study shows, all things considered, inland navigation is the most environmentally friendly mode of transport, surpassing even train travel. The factors taken into account for the study included impact on the climate, air pollution, accidents and noise pollution.At A-ROSA we’re aware that past and present environmental challenges require a long-term approach. That’s the only way we’ll be able to preserve both quality of life in urban areas and the natural environment for future generations. As a company we believe that this is our responsibility, and our actions in all areas of environmental protection put us at the very forefront of our industry.Lasting responsibility: As part of our sustainability strategy, we review and refine the actions listed here on an ongoing basis.
Dietary Requirements
Please contact your head chef at the start of your cruise regarding any dietary restrictions. If you have not yet notified us of your food allergies/intolerances, we kindly ask you to contact us.
Disabled Facilities
Please take notice and be aware that only A-ROSA ALVA and the new E-Motion ship A-ROSA SENA have elevators and that this should be taken into account when making your choice. If you have a disability and reasonable accommodation may enable you to use the services, please let them know° how you believe they can help. You must inform them in writing, at or immediately after making the reservation, but in any event as early as possible, of any mobility impairment or other condition, whether physical, emotional or mental, which may require accommodation or use of an assistive device during the travel.If the impairment or condition first arises after making the reservation, you must inform them in writing as early as possible. They may consider, and may confer with you, the cruise operator, airlines, hotels and other service providers regarding possible accommodations. A reasonable effort will be made to accommodate special needs, but A-ROSA advise they are not responsible for denial of service by carriers, hotels, or other independent suppliers.A participant, who, due to impairment, is not self-sufficient, may be required to travel with a companion who shall take responsibility for assistance needed during° the travel and in case of emergency. An individual with a disability that would result in a direct threat to the health° and safety of others or to that individual may be excluded, if it is determined there is a significant risk that cannot be eliminated or reduced to an acceptable level by reasonable accommodations, policies, practices, procedures assistive devices or services.If you fail to timely inform them of any impairment or condition, and it is determined based on information that you should have provided, that participation poses a safety risk to you or direct health or safety threat to others, you may be excluded from parts or all of the travel. A-ROSA advise they shall have no liability to you relating to any condition, treatment, failure to inform them of an impairment, or resulting exclusion.With regards to pregnancy: For the safety of parent and child, and depending on various circumstances, passengers who are at an advanced stage of pregnancy (after 6 months) may be subject to restrictions or exclusion° concerning their ability to travel and/or board a ship. Please inform them immediately, so they can assess your personal circumstances and possible accommodation.
Dress Code
Feel free to dress as you like, comfortably and casually, on board and during shore excursions. Please remember to wear warmer clothing on deck in the evening. Firm shoes are recommended for excursions on land. Smart-casual clothing is recommended when visiting the restaurant on board. We request, however, that you do not wear swimwear or sportswear, nor go barefoot, in the restaurants and bars. We recommend that men wear long trousers in the restaurant in the evening.
FullBoardPlus
A-ROSA offers two distinct tariff types: "A-ROSA Premium all-inclusive", for the discerning customer and "A-ROSA Basic", a no-frills option that covers the essentials.Refined breakfast, lunch and dinner buffets, along with an embarkation snack and afternoon coffee and cake. Many cruises also feature seasonal extras such as sandwiches or a midnight snack. Guests who have booked the A-ROSA Premium all inclusive rate have the following high-quality drinks included throughout the day: tea, coffee and coffee specialities, soft drinks, beer, as well as sparkling wine and a selection of wines, cocktails and long drinks. Certain specialities and beverages bear a surcharge; these include champagne.
Language on Board
The languages on board our international ships are English and German. Documents are available in English and our international hosts are on hand to give assistance.
Laundry
You can have your laundry done on board. This will be charged to your onboard account. Suite guests may enjoy the laundry service free of charge.
Methods Of Payment
The onboard currency is Euro. During the trip, use your cabin card as your own credit card. At the end of the journey you can pay your final account in cash, with EC card or with the following credit cards: MasterCard, VISA, American Express. When paying by credit card or EC/Maestro card, you will need your PIN code. Please make sure that you have your personal PIN code with you. The booking of shore excursions will be billed to your cabin account.
Smoking Policy
Smoking is only permitted on the exterior decks. Please do not throw any cigarette butts overboard, instead use the receptacles provided. Smoking is strictly prohibited throughout the interior as well as in the cabins and suites and on the balconies. Please note that smoking is forbidden in the locks.
Special Dietary Requirements
We attach great importance to your physical well-being and want to meet your needs in the best way possible. Please contact the A-ROSA Service Center prior to your departure, at +49 (0) 381 - 202 6020 or via e-mail: service@a-rosa.de and give us details about your intolerances and dietary requirements. In addition, please contact the reception after your arrival to make an appointment with the chef in order to accommodate your individual needs. We can then assure that you are only offered food that you can enjoy carefree.
Telephone
Incoming calls will be put through to your cabin by reception. The normal roaming charges for outgoing or incoming calls from your cabin will be automatically charged to your onboard account. The ships in the A-ROSA fleet are equipped with an up-to-date GSM telephone system, with which you can dial any number, anywhere in the world. If you would like to make a long-distance call, please proceed as follows: dial the country code, then the local code, then the phone number. Between dialling and the first ring, there is a charge-free pause of up to 30 seconds’ duration, after which call charging starts automatically, even if the call is not answered. Information about the applicable charges can be obtained from reception and from page 11. GSM telephone: the respective call number of your ship is stated on your key card.
Wi-Fi
Guests can access the Internet using Wi-Fi on board the A-ROSA ships. Please take into account that some legs of the cruise may have weaker connections to the Internet. You can get more information on availability, terms of usage and charges at Reception. Use of Internet connections under the valid terms of usage is free of charge for guests with the “Premium all inclusive” rate.
Check out our Q&As
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CAN I BRING MY MOBILITY AID ON BOARD?
You may bring your mobility aid on board, please notifyus prior to your departure and send us all the information about the size and weight of the wheelchair or your mobility aid. Please wait for their approval. A rental of wheelchairs is not possible on board. elevators between the cabin decks are only available on board of A-ROSA ALVA and A-ROSA SENA.
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HOW LONG CAN I USE MY CABIN ON THE DAY OF DEPARTURE AND HOW LONG CAN I STAY ON BOARD?
Your cabin will be available on the day of departure until 09:00. You can stay on board until the transfer leaves; individually departing guests are asked to leave the ship no later than 09:30.
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I NEED TO BRING MY MEDICAL DEVICE ON BOARD. WHAT DO I HAVE TO CONSIDER WHEN CARRYING MEDICAL DEVICES?
Medical oxygen containers may not exceed a total amount of 60 litres and is permitted only after the containers are registered prior to the cruise. Please send us the technical sheet of the device or the oxygen cylinders in advance to service@a-rosa.de. Important: Please wait for our confirmation and the authorisation of the medical device. A rental of breathing apparatuses is not possible on board. Medical devices that do not meet the technical requirements or the safety regulations of the ship are not allowed on board.
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WHAT CAN I NOT BRING ON BOARD?
Travelers are not permitted to bring weapons and ammunition or explosive/flammable substances onto the river cruise ships. This includes flat irons, candles and heaters. Likewise, the transportation of medical devices, which do not meet the technical requirements and the carrying of drugs, is prohibited. If this provision is violated, passengers can be excluded from further transportation without any compensation.
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ARE CABINS WITH CONNECTING DOORS AVAILABLE?
Our Rhine ships (A-ROSA AQUA, A-ROSA SILVA, A-ROSA FLORA) and the A-ROSA VIVA offer two cabins with connecting doors on each deck, which are well suited for families with children. On A-ROSA SENA we will have 20 cabins with interconnecting doors on deck 3. We can also recommend our family cabins on board the A-ROSA FLORA, which accommodate up to 2 adults and 2 children. On A-ROSA SENA, the family cabins can be accommodated up to 2 adults and 3 children.
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HOW DO I SETTLE MY ON BOARD ACCOUNT?
The on-board currency is the euro. During the cruise, you will be given your own on-board credit card to use, which also serves as your key card for your cabin. At the end of the cruise, you can choose to pay your final account either in cash (Euro) or with the following credit cards: American Express, Mastercard or Visa. For technical reasons, it is unfortunately not possible to pay by Maestro/EC card, debit card or travellers‘ cheques.
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IS AN A-ROSA CRUISE SUITABLE FOR DIABETICS AND / OR TRAVELLERS WITH FOOD ALLERGIES?
We attach great importance to your physical well-being and want to meet your needs in the best way possible. Please contact the tour operator with whom you booked your A-ROSA cruise and inform them of your intolerance prior to your cruise. In addition, please contact the reception after your arrival to make an appointment with the chef in order to accommodate your individual needs. We can then assure that you are only offered food that you can enjoy carefree.
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DO I HAVE TO FOLLOW A SPECIAL DRESS CODE?
On board and during the shore excursions, you can wear what you like. The dress code is comfortable and casual. Please remember to bring warmer clothes for the evenings out on deck. For the shore excursions, we recommend you bring sturdy shoes. In the restaurants, swimwear or shorts are not appropriate for dinner.
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WHERE ARE THE OTHER GUESTS FROM?
A-ROSA has eight ships which are dedicated to the international market: A-ROSA DONNA, FLORA, SILVA, STELLA, VIVA, AQUA, ALVA and SENA. Here, guests are mostly from Germany, Great Britain, Italy, Spain, Israel and the United States. The on-board language on these ships is English and German.
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ARE THERE WHEELCHAIR ACCESSIBLE CABINS ON BOARD?
The A-ROSA ships do not have wheelchair-accessible cabins and there are no passenger lifts on board other than the A-ROSA ALVA. The A-ROSA ALVA has an elevator between deck 1 and deck 3 and the A-ROSA SENA between deck 1 and deck 4, but the sun deck can only be reached by stairs, which can result in restrictions.
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WHEN DOES CHECK-IN BEGIN?
Check-in time and accessing your cabin on embarkation day: For Danube cruises from Engelhartszell/Passau and cruises on the Rhine, Rhône and Seine at 14:00. For Danube cruises from Vienna at 15:00 at the berth no. 1 For Douro cruises at 15:00. A-ROSA suite guests have the opportunity to check in at any time after 12:00. Please be on board no later than one hour before the departure of the ship. Please also have your travel documents and vouchers ready for check-in. You will find your personal on board credit card in your cabin, which also functions as as the key card to your cabin.
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WHAT DOCUMENTS SHOULD I BRING ON MY CRUISE?
Please make sure to bring a identity document (identity card or passport), which are valid in the period during the trip. We recommend that you also carry a photocopy of your identity papers in your luggage. Citizens of other countries should contact their relevant consulates about any visas or other entry documents that may be required.
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ARE THE A-ROSA SHIPS EQUIPPED WITH A POOL?
A heated whirlpool can be found on the ships A-ROSA AQUA, and VIVA in the SPA outdoor area on deck 3. On board all other ships, a heated pool can be found on the sun deck. You can find bath towels in your cabin.
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HOW AND WHEN CAN I BOOK EXCURSIONS?
English excursions are only bookable on board. We arrange the excursions, but they are implemented by the local agencies, which are the excursion organisers, and thus also your contractual partners.
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Book with Confidence
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Free Date Changes
A-ROSA River Cruises allows you to make 1 free date changes, as long as the change is made at least 30 days before the start of the tour.
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Transfer as credit to Future Tours
A-ROSA River Cruises allows you to transfer existing payments to a future tour to avoid cancellation fees if you can't travel and inform a-rosa river cruises, 30 days before departure.
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Low Deposit
A-ROSA River Cruises requires a minimum deposit of 25% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of a-rosa river cruises charges.
At 31 days before tour starts: Forfeit 35% of booking price.
At 30 days before tour starts: Forfeit 50% of booking price.
At 24 days before tour starts: Forfeit 60% of booking price.
At 17 days before tour starts: Forfeit 75% of booking price.
At 10 days before tour starts: Forfeit 85% of booking price.
At 3 days before tour starts: Forfeit 100% of booking price.