Mekong Discovery (Southbound) (Saigon)
Mekong Discovery (Southbound) (Saigon)
Mekong Discovery (Southbound) (Saigon)
8 Days
Visiting: Phnom Penh, Cambodia (Embarkation), Wat Hanchey, Angkor Ban, Border Crossing, Chau Doc, Vietnam, Long Khanh A, Cu Lao Gieng, Vinh Long, Ho Chi Minh City (Disembarkation)
Tour operator:
Ship Name:
Avalon SaigonShip Capacity:
36
Age range:
0-0
Tour operated in:
EnglishTrip Styles:
Interests:
Activities:
Tour Overview
On this unique and inspiring Southeast Asia river cruise through Cambodia and Vietnam, you’ll be immersed in the cultures and ancient traditions as you sightsee and spend time with locals in interesting places along the mighty Mekong River.In the enchanting Cambodian countryside, go on an ox-cart ride amongst rice paddy fields and witness the daily lives of farmers. In a Silversmith Village, see craftsmen making silver artwork using ancient techniques. French influences are still apparent in the lovely capital of Cambodia, Phnom Penh. Here you’ll tour the National Museum and Royal Palace with its striking Silver Pagoda and enjoy a song and dance performance by children at a local orphanage. On a hilltop at the site of the 8th-century temple of Wat Hanchey, take in the stunning views before walking through the rural village of Angkor Ban to visit with welcoming schoolchildren. Continue your river cruise into Vietnam where you’ll walk through a vibrant market as the locals are busy with their daily routine of buying and selling produce. See firsthand how handcrafted sampans are built at the home of a family in Cu Lao Gieng. Via sampan, cruise into Vinh Long and experience Vietnamese culture with a visit to a workshop to learn how rice wine and traditional candies are made. This once-in-a-lifetime Southeast Asia river cruise vacation is sure to create lasting memories!
Highlights
Itinerary
Day 1: Phnom Penh,Cambodia (Embarkation)
Location: Phnom Penh, Cambodia (Embarkation)
Meals Included: Lunch, Dinner
PHNOM PENH, CAMBODIA (EMBARKATION) Welcome to Cambodia. Your intimate Suite Ship® Awaits!Get acquainted with the ship and relax before your welcome reception this evening. AFTERNOON/EVENING CRUISE TO WAT HANCHEY(L,D)
Day 2: Wat Hanchey,Angkor Ban
Location: Wat Hanchey, Angkor Ban
Meals Included: Breakfast, Lunch, Dinner
After lunch, enjoy a Walking Tour through the rural village of Angkor Ban. Here, you will visit a traditional Khmer house and interact with children at a local school.WAT HANCHEY–ANGKOR BAN Water Blessings and Back-to-School Adventures DISCOVERY Visit Wat Hanchey, a hilltop temple dating back to the 8th century. Climb or be driven to the top where you will enjoy stunning views of the surrounding area and partake in a traditional water blessing given by local monks.DISCOVERY After lunch, enjoy a Walking Tour through the rural village of Angkor Ban. Here, you will visit a traditional Khmer house and interact with children at a local school.EVENING/OVERNIGHT CRUISE TO KAMPONG TRALACH(B,L,D)
Day 3: Phnom Penh
Location: Phnom Penh
Meals Included: Breakfast, Lunch, Dinner
Visit the lively Central Market with its unique Art Deco design by tuk-tuk. After lunch, a Visit to the Tuol Sleng Genocide Museum and one of the Killing Fields provides a glimpse into the atrocities inflicted on the Cambodian people by the Khmer Rouge regime, OR:KAMPONG TRALACH–KONPONG LOUANG–PHNOM PENH Calm in the Cambodian CountrysideDISCOVERY Your Guided Sightseeing starts in Kampong Tralach with an Ox-Cart Ride through the beautiful Cambodian countryside. Along the way, stop to meet a local farmer and learn about his daily life. At the silversmith village in Konpong Louang, see talented craftsmen use age-old techniques to turn pure silver into works of art.Sail to the capital city of Phnom Penh this afternoon. PHNOM PENHA Dark History or Market DynamicsCLASSIC After lunch, a Visit to the Tuol Sleng Genocide Museum and one of the Killing Fields provides a glimpse into the atrocities inflicted on the Cambodian people by the Khmer Rouge regime, OR: DISCOVERY Visit the lively Central Market with its unique Art Deco design by tuk-tuk.This evening, spend some free time exploring the city on your own. Perhaps follow the riverfront promenade to the historic Foreign Correspondents Club (FCC).(B,L,D)
Day 4: Phnom Penh
Location: Phnom Penh
Meals Included: Breakfast, Lunch, Dinner
Join a Guided Tour of the city by private cyclo with visits to the Royal Palace with the spectacular Silver Pagoda, and the National Museum featuring an outstanding display of Khmer artifacts.PHNOM PENH The Royal TreatmentCLASSIC Join a Guided Tour of the city by private cyclo with visits to the Royal Palace with the spectacular Silver Pagoda, and the National Museum featuring an outstanding display of Khmer artifacts.The remainder of the day is yours to enjoy at your leisure. Just before dinner, children from a local orphanage will perform a show, featuring local song and dance.EVENING/OVERNIGHT CRUISE TO VIETNAM/CAMBODIA BORDER (B,L,D)
Day 5: Border Crossing,Chau Doc,Vietnam
Location: Border Crossing, Chau Doc, Vietnam
Meals Included: Breakfast, Lunch, Dinner
Take a Village Walk through the Chau Doc market and absorb the atmosphere as locals are busy buying and selling fish, meat, and produce. After lunch, embark on a Guided Excursion down the backwaters of the Mekong. Along the way, see traditional floating homes, speedboat merchants, religious sites, a market selling dried goods, and more.BORDER CROSSING–CHAU DOC, VIETNAM Good Morning Vietnam! DISCOVERY Take a Village Walk through the Chau Doc market and absorb the atmosphere as locals are busy buying and selling fish, meat, and produce. After lunch, embark on a Guided Excursion down the backwaters of the Mekong. Along the way, see traditional floating homes, speedboat merchants, religious sites, a market selling dried goods, and more.EVENING CRUISE TO LONG KHANH A(B,L,D)
Day 6: Long Khanh A,Cu Lao Gieng
Location: Long Khanh A, Cu Lao Gieng
Meals Included: Breakfast, Lunch, Dinner
This afternoon, enjoy scenes of daily life on Cu Lao Gieng Island via sampan and local motor cart. Your Guided Excursion starts with a stop at one of Vietnam’s oldest Catholic churches. Then, visit the home of a local family that makes Vietnamese conical hats, or “Non la,” from materials available to them such as palm leaves and bamboo. These iconic hats are primarily used as protection from the sun and rain, but you may also see them used as a basket to carry home goods from the market. Lastly, visit a local workshop where a skilled family hand-crafts sampan boats.LONG KHANH A–CU LAO GIENG Cotton Weaving, Conical Hats, and Handcrafted SampansDISCOVERY This morning, a sampan brings you to the village of Long Khanh A, for a Cotton-Weaving Demonstration of this well-preserved tradition.DISCOVERY This afternoon, enjoy scenes of daily life on Cu Lao Gieng Island via sampan and local motor cart. Your Guided Excursion starts with a stop at one of Vietnam’s oldest Catholic churches. Then, visit the home of a local family that makes Vietnamese conical hats, or “Non la,” from materials available to them such as palm leaves and bamboo. These iconic hats are primarily used as protection from the sun and rain, but you may also see them used as a basket to carry home goods from the market. Lastly, visit a local workshop where a skilled family hand-crafts sampan boats.EVENING CRUISE TO VINH LONG(B,L,D)
Day 7: Vinh Long
Location: Vinh Long
Meals Included: Breakfast, Lunch, Dinner
Board a sampan this morning to Visit a Local Workshop in Vinh Long where you will see how rice paper, rice wine, and traditional candies are made.VINH LONG Sweets and Rice Treats DISCOVERY Board a sampan this morning to Visit a Local Workshop in Vinh Long where you will see how rice paper, rice wine, and traditional candies are made.This afternoon, enjoy time on board the ship as we sail to exciting Ho Chi Minh City.AFTERNOON CRUISE TO HO CHI MINH CITY(B,L,D)
Day 8: Ho Chi Minh City (Disembarkation)
Location: Ho Chi Minh City (Disembarkation)
Meals Included: Breakfast
HO CHI MINH CITY (DISEMBARKATION) Your vacation ends with breakfast this morning. (B)
Ship Details
Avalon Saigon
Ship Overview
Since first taking her maiden voyage on the Mekong River, the Avalon Saigon has been praised for delivering an intimate cruise experience as part of Avalon's award-winning fleet of Suite Ships®. Named "Best New River Cruise Ship" by TravelAge West, the Saigon sails with a maximum of just 36 guests, delivering all the modern features you expect from Avalon Waterways, while incorporating the unique character and charm of Southeast Asia. The Avalon Saigon is designed to venture easily into areas where other cruise ships cannot, while measuring as wide and long as ships carrying twice the number of our just 36 guests. Cruising uninterrupted from Ho Chi Minh City to Phnom Penh (or vice versa), the Saigon eliminates hours of motorcoach travel time associated with other river cruise ship itineraries. The Avalon Saigon Suite Ship incorporates the classic colonial charm befitting the Vietnam and Cambodia experience with the modern features you expect from Avalon. Each Panorama Suite features 245-square-feet of living space with wall-to-wall, floor-to-ceiling panoramic windows to create river cruising's only Open-Air Balcony. With luxurious beds that face the window, you'll never miss a fascinating view on the Mekong. You'll also find ample room to roam on board, while never feeling crowded. From the air-conditioned Panorama Lounge to the open-air observation lounge, you'll find plenty of seating and inviting spots to relax. With lounges located at the front of the ship, you'll always have a great forward-focused view no matter where you sit. Our crew embodies Avalon's "you first" spirit from start to finish. From the reception staff and bartender to wait staff and room attendant, you'll experience exquisite service with a relaxed luxury that's come to encompass the Avalon difference.
Ship Details
Ship Name:
Avalon Saigon
Adults Only Areas:
kids allowed
Ship Children Facilities:
none
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
mini
Ship Style:
luxury
Ship Type:
river
Ship Currency:
USD
Ship Language:
en-GB
Ship Capacity:
36
Ship Crew Count:
24
Number of Decks:
4
Number of Cabins:
18
Number of Large Cabins:
0
Number of Wheelchair-Friendy Cabins:
2
Ship Launch Year:
2018
Ship Gross Tonnage:
950
Ship Length (Meters):
60 M
Ship Speed (Knots):
9 Kn
Deck Plans
Mekong Deck
Navigation Bridge (8)Fitness Centre (9)Cabin B - Mekong Deck
Tonle Deck
Open-air Observation Lounge (1)Panorama Lounge (2)Bar (3)Reception (4)Spa Treatment Room (5)Dining Room (6)Galley (7)Cabin A - Tonle Deck
Cabins
Designed with you in mind, the well-appointed Avalon Suites each feature an expansive 245 square feet of living space, and attractive decor that exudes the charm and grace of Southeast Asia.
Cabin A - Tonle Deck (Grade A )
Comfort Collection BedsEgyptian super-combed cotton linensSoft & firm pillowsChoice of bed configurationNightly turn-down serviceBedside tables with reading lamps14' Wall-to-Wall Panoramic window measuring that opens to create a large Open-Air BalconyLarge private bathroom featuring full shower with glass door, hairdryer, and premium L'Occitane bath amenitiesSpacious closets with shelves for ample storageEasy under-bed luggage storageAlarm clockWriting desk/vanity with mirror & comfortable chairIn-house telephoneBathrobes & slippersComplimentary waterIn-room safeIndividual climate controlOne King-Sized Bed or Two TwinsUSB Ports
Cabin B - Mekong Deck (Grade B )
Comfort Collection BedsEgyptian super-combed cotton linensSoft & firm pillowsChoice of bed configurationNightly turn-down serviceBedside tables with reading lamps14' Wall-to-Wall Panoramic window measuring that opens to create a large Open-Air BalconyLarge private bathroom featuring full shower with glass door, hairdryer, and premium L'Occitane bath amenitiesSpacious closets with shelves for ample storageEasy under-bed luggage storageAlarm clockWriting desk/vanity with mirror & comfortable chairIn-house telephoneBathrobes & slippersComplimentary waterIn-room safeIndividual climate controlOne King-Sized Bed or Two TwinsUSB Ports
Dining
With Avalon, every dining experience brings your destination to life. They start with fresh, quality ingredients and delectable recipes that are crafted by their culinary experts. Try authentic dishes from Vietnam and Cambodia — or more familiar Western alternatives.
Dining Room
The menu at the Dining Room features a selection of Southeast Asia cuisine and local specialties, based on season and made with fresh local ingredients as well as popular Western dishes. Breakfast and lunch here are buffet-style, the 4-course dinner is served with complimentary wine, beer and soft drinks.
Entertainment
With Avalon, the onboard ship experience is as lively and captivating as your time on shore! Get behind the scenes as you tour the Galley and Bridge and join new friends for special events or movie nights.
Complimentary tea, coffee, soft drinks, local beer/spirits are offered on board throughout the day.
Gift Shop
The onboard Gift Shop offers guests the chance to purchase Cambodian and Vietnamese hand-made souvenirs, traditional clothing, fashion accessories, special occasion gifts, and jewellery.
Observation Lounge
There is an open-air observation lounge with shade system and premium lounge chairs, up on the Top Deck, gives guests a prime view to enjoy with a drink in hand.
Panorama Lounge
For some casual relaxation and discussion guests can visit the Panorama Lounge, with floor-to-ceiling panoramic windows for a stunning view. The Panorama Lounge is the Ship's entertainment venue, with stylish furniture, full-service bar and a self-serve beverage station. Here guests can watch a live evening show program by local performers, including dancers and musicians. Depending on the visited ports along the Avalon Saigon itinerary on Mekong river, the Panorama Lounge also hosts Cambodia and Vietnam culture and history related lectures and multimedia presentations by local speakers. Another entertainment options at the Lounge are the Afternoon Tea service, cocktail hours and movie nights.
Kids and Teens
Avalon allow travellers from the ages of 8 and over although there are no children’s facilities on-board.
Health & Fitness
Saying hello to adventure doesn’t mean you have to say goodbye to your healthy habits and restorative rituals. From heart-healthy menu options and heart-pumping activities to mindful yoga moves, Avalon makes it easy to remain a picture of health amidst the most beautiful scenery in the world.
Fitness Centre
On the lower deck, guests can keep fit and release some tension in the small but well equipped Fitness Suite.
Fitness Centre & Treatment Room
On the lower deck, guests can keep fit and release some tension in the small but well equipped Fitness Suite.Up on the Top Deck, guests can also make use of the serene Spa Treatment room, managed by professional masseurs. Treatments range from massage to body wraps, and booked by appointment only.
Spa Treatment Room
Up on the Top Deck, guests can also make use of the serene Spa Treatment room, managed by professional masseurs. Treatments range from massage to body wraps, and booked by appointment only.
Gratuities
Gratuities are included for your Cruise Director and Ship’s Crew only and does not include Local Hosts, Local Guides and drivers. For the Egyptian sailing please note that gratuities are not included for your Cruise Director, Ships Crew, Local Hosts, Local Guides or drivers.
Useful Information
Accessibility
Avalon Waterways makes reasonable attempts to accommodate the special needs of disabled and mobility impaired travellers but is not responsible in the event it is unable to do so. Because we cannot provide individual assistance to travellers in many situations, and most of our transportation services are not equipped with wheelchair ramps, we recommend that you view our terms and conditions for details and contact us to learn more.
Age Restrictions
Avalon Waterways have found over the years that cruising holidays are not ideal for young children. For this reason, they do not take bookings for children under 8 years of age and there are no special arrangements or activities for children on board.
Air Conditioning & Heating
All rooms on the ships are air conditioned and heated. All ships have individual controls in the staterooms.
Dietary Requirements
We know that some travelers may have specific dietary requests. Unfortunately, dietary requirements cannot be guaranteed on our vacations. We make our best effort to accommodate your requests, but our vessels, as well as hotels and restaurants, may not be able to manage specific diet requirements. Dietary requirements should be advised at time of booking and we ask that you also discuss these with your Hotel Manager upon embarkation.
Disabled Facilities
Not all sightseeing stops/sites accommodate wheelchairs, and some locations and sightseeing activities require extensive standing, sitting, or walking—sometimes on unpaved or cobblestone streets. Avalon is not responsible for any missed activities due to a participant's inability to participate with the group. Most transportation services, including the touring coaches and river ships, are not equipped with wheelchair ramps. Motorised scooters and motorised wheelchairs are not permitted on Avalon cruises. Collapsible wheelchairs are permitted on board but for safety reasons, the number is limited and wheelchair maximum size must not exceed 1200mm/47.24 in length x 720mm/28.3 in wide. You must notify Avalon of your intention to bring a wheelchair at time of booking to ensure Avalon can accommodate within safety regulations. There is no separate storage for wheelchairs; they must be kept in your stateroom. Additionally stateroom doors and restrooms are not wide enough to allow access by standard wheelchairs, and bathrooms and other doorways may be fitted with coamings. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the ship is at anchor.
Dress Code
Your comfort is our first concern. Onboard and onshore dress codes are casual. Please bring comfortable walking shoes for sightseeing. Dinner attire is casual—open-neck shirts and slacks for men; slacks, skirts, or dresses for ladies. Coats and ties may be worn if preferred. The Welcome and Farewell Dinners in Europe are dressy, but not formal. On the Mekong, Amazon, and Galápagos, dress attire, including coats and ties, is not recommended due to the warm, humid climate.
Economic Initiatives
Tourism cares, Traveller iconsOur passion for showing you the world is only matched by our dedication to help preserve both historic treasures° and natural resources to be enjoyed for generations to come. That's why we partner with Tourism Cares, a non-profit initiative that focuses funding of "Traveler Icons" of North and South America.Rural AidAustralia is not only home to some of the world's most unique wildlife, but its vast and varied landscapes makes it one of the most interesting places on Earth. That is why we are dedicated to helping support Rural Aid, which focuses on providing assistance to farmers and rural communities in times of natural disaster° as well as supporting the sustainability of the agricultural community.
Environment
The right kind of FootprintsWith the philoshophy “take memories; leave only footprints”, we strive to protect and preserve each extraordinary destination for its people, wildlife, and future travelers by finding meaningful ways to reduce our environmental footprint. New! The Ocean CleanupNature's beauty is a gift to travelers and it is our commitment to preserve the precious environment around us. When you use disposable° plastic products like straws and utensils, they can wind up in our rivers and oceans forever. The Globus family of brands is proud to partner with The Ocean Cleanup in an effort to remove and reduce the presence of plastics in our oceans.Eliminating plastic useWe have taken great measures to make a positive impact on our guests while also reducing our own impact on the environment. Taking sustainability to greater depths, we are committed to removing° single-use plastic products—from straws to disposable water bottles on our motor coaches and ships by 2020
Internet Access
All Avalon ships in Europe have complimentary Wi-Fi available. On the Mekong, complimentary Wi-Fi access is available in the Panorama Lounge. The signal is not always reliable, as you will be cruising through remote areas. To access the ship's Wi-Fi Internet network, you will be given a PIN number at reception to use on your laptop, tablet, or mobile device. Wi-Fi is not available in the Amazon or Galápagos.
Laundry
Laundry service is available on board for a modest fee. Check the price list in your stateroom. Clothes cannot be dry cleaned on board. For safety reasons, we ask that passengers do not iron their clothes in the staterooms as this is a safety hazard. Onboard laundry service will press your clothes for a fee. Laundry service is not available in the Galápagos.
Social Initiative
MAKE-A-WISHBringing families together to experience some of the world's most remarkable destinations is what we do best. Globus family of brands is committed to supporting our local communities and is honored to partner with the Make-A-Wish Foundation to offer trips to children and their families facing life-threatening illnesses.Landmine DesignOur partnership with Landmine Design, a social enterprise committed to educate and provide jobs for women living in poverty in Cambodia, has provided dozens of women with the opportunity to work at home with their children and avoid the dangers of traveling to neighboring cities for work. By hand rolling paper beads and crafting them into beautiful jewelry, we are creating hope where there once was despair.Childsafe networkWe are committed to improving the lives of the individuals° who call our travel destinations home. As a partner of the Childsafe Network, we help raise awareness, provide education, training, employment, and shelter for children and their families who otherwise live on the streets, including the Kaliyan Mith program in Siem Reap, Cambodia.Wildland Firefighter FoundationFor over three decades, we have introduced travelers to the beauty of America's national parks. We are proud to recognize and honor the brave firefighters who risk their lives to help protect our private and public lands from fire. Each year, we contribute to the Wildland Firefighter Foundation, which provides immediate financial and crisis assistance to families of injured or fallen wildland firefighters.Wildlife Conservation NetworkWhen you travel with us, you are securing the future of the world's wildlife! By partnering with Wildlife Conservation Network, Globus helps to support a world network of leading conservationists with the most effective solutions° to saving our planet's wildlife—with every dollar translating into tangible, lasting impact on endangered wildlife and the long-term protection of 87 species in crisis across 38 countries.South African National Parks Honorary RangersEducation is critical to preserving protected lands and its inhabitants. That is why we make a contribution to the South African National Parks Honorary Rangers, who work tirelessly to protect and preserve South African National Parks. This includes the Lion Recovery Fund, which provides education to protect African Lion habitats and populations by preventing poaching and promoting co-existence for local farmers and communities.Globus gives backEvery year, Globus family of brands gives back to each° of our local office communities. Every year, on Earth Day, we come together to help restore trails at Red Rocks Park and Amphitheater to preserve the beauty° of our state parks for future generations.UNICEFEvery child deserves to grow up in a safe and inclusive environment. That is why we are proud to support UNICEF in their efforts to help all children – especially the most disadvantaged and marginalized – to lead safe, healthy lives and realize their full potential.
Sustainable Travel
Avalon is committed to minimizing its impact on the environment and to reducing its dependence on non-renewable resources. In this endeavor, we have implemented policies to support this mission and are working carefully to enhance our products with this mission and our values combined. We are committed to complying with all relevant legislation and/or regulations.Avalon maintains a policy of "Leave Only Footprints and Take Only Photos." Our staff and major service providers strive to ensure that no removal of any natural or cultural artifacts or materials occurs to ensure each environment looks and functions the same before and after our visit. Our cruise directors educate passengers on our "do no harm" code of conduct to ensure passenger compliance.
What's Included
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Accommodation
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Additional Services
Sightseeing as detailed (unless stated as optional extra)
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Fully Guided
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Meals
Full board on the cruise
What's Not Included
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Insurance
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International Travel
Accommodation
Ho Chi Minh City:Park Hyatt Saigon
Direction
Southbound
Rivers
Mekong
Check out our Q&As
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Cuisine
All meals on board are prepared by accomplished chefs who prepare regional specialties as well as familiar favorites with only the freshest, local ingredients. Our Suite Ships® feature daily buffet-style breakfast and lunch with your choice of soups, main courses with starter, salad, or sandwich, and, of course, dessert. Complimentary room service is also available with Continental breakfast, lunch, and dinner. On the Mekong and Ganges, a mix of Western and local dishes is offered; in the Galápagos, you'll be able to taste some Ecuadorian specialties; and in the Amazon, you will be able to sample Peruvian specialties along with Western dishes.
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Cruise Director
A professional, experienced, English-speaking Cruise Director accompanies every departure. Naturalists are on board in the Amazon and Galápagos. Special Interest cruises typically include an expert specific to the cruise theme—from Wine Masters to History Experts.
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What about young travellers and children?
In our many years of cruising experience, we have found that children under the age of eight typically are too young to fully enjoy a cruise vacation. Because of this and for the safety and enjoyment of all passengers, we do not accept children under eight years of age. In addition, please note that there are no special arrangements or activities for children on our ships.
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What are single room supplements?
For single travellers who prefer the privacy of their own room and stateroom, single accommodation can, of course, be requested.
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Clothing & Dress Code
Your comfort is our first concern. Onboard and onshore dress codes are casual. Please bring comfortable walking shoes for sightseeing. Dinner attire is casual—open-neck shirts and slacks for men; slacks, skirts, or dresses for ladies. Coats and ties may be worn if preferred. The Welcome and Farewell Dinners in Europe are dressy, but not formal. On the Mekong, Ganges, Amazon, and Galápagos, dress attire, including coats and ties, is not recommended due to the warm, humid climate.
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When will I receive my digital travel documents?
Avalon will email you a set of travel documents, which includes a copy of your itinerary and, where applicable, information on your hotels and optional excursions. Electronic Travel documents, including applicable eTicket receipts, itineraries, and other information are sent approximately 2-3 weeks prior to departure, provided full payment has been received.
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Where can I find the docking location for my cruise ship?
Avalon Waterways strives to bring you the best docking locations along Europe’s rivers. In many cities, this includes multiple docking sites. Docking positions at each port are assigned by local authorities, and may vary depending upon the number of ships in port on any given day. This can sometimes result in double-docking with more than one ship assigned to the same dock and the ships “rafted” together, temporarily obstructing some views from on board the ships. Exact docking locations will be available 24-72 hours prior to embarkation. Before your cruise’s docking location is available, you can download a map of all possible docking sites for your embarkation city at www.AvalonWaterwaysPorts.com. Once your ship’s docking assignment is available, you can download a map that shows only that specific location, including address.
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Are Avalon River Cruises Handicap Accessible?
Avalon Waterways makes reasonable attempts to accommodate the special needs of disabled and mobility impaired travellers but is not responsible in the event it is unable to do so. Because we cannot provide individual assistance to travellers in many situations, and most of our transportation services are not equipped with wheelchair ramps, we recommend that you view our terms and conditions for details or contact us to learn more.
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Internet Access
All Avalon ships in Europe have complimentary Wi-Fi available. On the Mekong and Ganges, complimentary Wi-Fi access is available in the Panorama Lounge. The signal is not always reliable, as you will be cruising through remote areas. To access the ship's Wi-Fi Internet network, you will be given a PIN number at reception to use on your laptop, tablet, or mobile device. Wi-Fi is not available in the Amazon or Galápagos.
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Onboard Language
The language on board is English. All staff, crew, and tour guides speak English. All announcements and commentary will be in English.
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Low Deposit
Avalon Waterways requires a minimum deposit of 200 GBP per person or the full booking value, whichever is less, with the final balance not due until 90 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of avalon waterways charges.
Up to 91 days before tour starts: Forfeit 100% of deposit.
At 90 days before tour starts: Forfeit 35% of booking price.
At 59 days before tour starts: Forfeit 50% of booking price.
At 29 days before tour starts: Forfeit 80% of booking price.
At 1 days before tour starts: Forfeit 100% of booking price.