Central & Eastern Europe Explorer

Central & Eastern Europe Explorer

396 Views
15 Days From

$3095

$2345

Central & Eastern Europe Explorer

15 Days Starting and ending in Hotel in Munich

Visiting: Munich, Innsbruck, Lucerne, Swiss Alps, Lake Como, Florence, Venice, Vienna, Prague, Nuremberg

Tour operator:

Expat Explore Travel

Tour code:

MEX

Guide Type:

Fully Guided

Group size:

10 - 51

Physical rating:

Low

Age range:

10-99

Special diets catered:

Vegetarians

Tour operated in:

English

Activities:

Sightseeing

From: $3095 $2345 Operator discount: -$750 -24%

NB: Prices correct on 22-Dec-2024 but subject to change.

This tour is no longer available, please see similar tours below or send an enquiry

Tour Overview

Experience the very best of Central & Eastern Europe on this 15-day guided group tour! Uncover hidden gems, be captivated by vibrant capital cities, indulge in delicious cuisine and see famous historical sights up close. Natural beauty abounds from the Swiss Alps and the Bavarian countryside to the Italian Lake District. Wander the fairytale streets of Vienna, Budapest and Prague. Cruise along the Venice canals, admire Renaissance art in Florence and discover the many highlights of Munich. Explore Bratislava, Neuschwanstein Castle, Melk Abbey and much more on this unmissable journey!

Highlights

  • Explore Neuschwanstein Castle; the inspiration for the castle in Disneyland

  • Get immersed in Italy in Florence, Venice and Pisa

  • Enjoy dinner in a traditional German beer hall in Munich

  • Visit Budapest, Prague, Vienna and Innsbruck

  • Discover the Dolomites, the Swiss Alps and the Italian Lake District

Places You'll See

The Leaning Tower Of Pisa

Itinerary

Expand All

Day 1: Arrive In Munich

julia_grateful

Location: Munich

Meals Included: Dinner

This epic adventure through Central & Eastern Europe begins today in Munich! Meet up with your tour leader and fellow travellers at the hotel this morning. Then, set off on an orientation tour and discover Bavaria’s captivating capital. Munich is home to a range of fascinating attractions, from the historic Marienplatz to the BMW Museum! Afterwards, enjoy free time to explore on your own. To experience even more of Munich’s top sights and hidden gems, join the optional excursion and look forward to a taste of local cuisine and culture! Tonight, join back up with the group for an included welcome dinner at a traditional beer hall.

  • Discover Munich on an orientation tour

  • Welcome dinner in a German beer hall

Day 2: Munich - Neuschwanstein Castle - Innsbruck

Location: Innsbruck

Meals Included: Breakfast

Departing Munich this morning, set off for the next country - Austria! En route, look forward to one more stop in Bavaria. Visit the awe-inspiring Neuschwanstein Castle which inspired Disneyland’s iconic Sleeping Beauty Castle! Look forward to a locally guided tour before free time to explore on your own. Next stop is Innsbruck in Austria. Enjoy an orientation tour before taking free time to explore. Or, join the optional excursion for a dazzling visit to Swarovski Crystal Worlds which is home to sculptures and art exhibits from world-renowned artists! After a memorable afternoon, why not join the optional Tyrol Folk Evening for a taste of Austrian cuisine and music?

  • Discover the famous Neuschwanstein Castle

  • Explore Innsbruck at your leisure

Day 3: Innsbruck - Vaduz - Lucerne - Swiss Alps

Gilda Giorgi
meeta
annasteinerphoto

Location: Lucerne

Meals Included: Breakfast, Dinner

See three countries in one day! Leaving Austria behind after breakfast, the tour makes its way to Liechtenstein, one of the world’s smallest countries. Visit Vaduz, Liechtenstein’s charming and scenic capital city. Enjoy free time for lunch here. Next up is Switzerland! The first stop in this beautiful country is Lucerne. Embark on an orientation tour with your tour leader and admire some of the city’s stunning landmarks including the Chapel Bridge. After soaking up the colourful houses and lakeside landscapes of Lucerne, travel towards the Swiss Alps where the tour will spend the evening. Marvel at the mountainous scenery on the way. Sit down for an included dinner at the hotel tonight.

  • Visit Vaduz, capital of Liechtenstein

  • See the city of Lucerne on an orientation tour

  • Enjoy a scenic mountain drive to Switzerland

Day 4: Swiss Alps: Free Day

Location: Swiss Alps

Meals Included: Breakfast

Wake up and breathe in that crisp Swiss air as today offers a full free day to experience the natural beauty of the Swiss Alps! For a guaranteed snow day, join the highly recommended optional excursion to Jungfraujoch, known as the “Top of Europe”! Travel up to the highest train station in Europe and get ready to be awestruck by spectacular views of mountains and quaint Swiss villages all around. Alternatively, explore some of the nearby villages on your own today. This evening, why not opt for the Swiss Fondue Dinner optional? This is the best (and cheesiest) way to experience authentic Swiss cuisine!

Day 5: Swiss Alps - Lake Como - Italian Lake District

Location: Lake Como

Meals Included: Breakfast, Dinner

The next country is on the cards today as the tour makes its way to Italy. Crossing the border from Switzerland to Italy, arrive in Lake Como. This is one of the most famous and glamorous sights in the Italian Lake District! Explore this enchanting area at your own pace this afternoon and you’ll soon understand why this is a beloved destination for many celebrities. Delight in local cuisine, admire the natural scenery or wander through charming village alleyways. The choice is yours! Dinner is included at the hotel tonight.

  • Explore the glamorous Lake Como

  • Spend a night in the Italian Lake District

Day 6: Italian Lake District - Pisa - Florence - Tuscany

vanessatripsout
skigin

Location: Florence

Meals Included: Breakfast, Lunch

More Italian highlights are on the cards today! Experience the stunning Tuscany region today. First up is Tuscany’s capital, Florence. This enchanting city was the birthplace of the Renaissance and this is evident in its art and architecture. Join your tour leader on an orientation tour and enjoy an included lunch before a leather and gold demonstration from local craftsmen. Today’s next stop is the iconic city of Pisa known for its imposing Leaning Tower. Snap some memorable pictures with this legendary tower before travelling to tonight’s accommodation in Montecatini. Choose to join tonight’s optional excursion to see more of Montecatini and indulge in a delicious three-course dinner.

  • See the iconic Leaning Tower of Pisa

  • Discover Florence, birthplace of the Renaissance

  • Enjoy a Tuscan dinner in Florence

Day 7: Tuscany - Verona - Venice

jesserobertos
janine_lehmann_hh
cherrys.picks

Location: Venice

Meals Included: Breakfast

This morning, bid Tuscany farewell and travel towards Verona. Famously, this romantic city was the setting for Shakespeare’s Romeo and Juliet. Arrive and embark on an orientation tour before enjoying free time to explore more at your own pace. Then, hop back on the coach and head to Venice - a highlight of any Italy tour! This dreamy “floating city” captivates travellers from all over the world with its picturesque canals. The best way to see Venice this evening is with the Evening in Venice optional excursion which includes a Gondola and water taxi ride as well as dinner at a local restaurant.

  • Visit Verona, home ofRomeo and Juliet

  • Experience the magic of Venice

Day 8: Venice - Dolomites - Andechs Monastery - Munich

julia_grateful

Location: Munich

Meals Included: Breakfast

Depart Venice this morning as the tour heads back to Munich today with incredibly scenic stops along the way. Travel through the awe-inspiring Italian Dolomite Mountains located in the Dolomite National Park and get your cameras ready for some unforgettable sights! Then, visit Andechs, a monastery town located in the Bavarian Alps. Let this quaint town take your breath away with its sweeping countryside views. Finally, it's back to Munich where the evening is free to spend however you choose. Why not head out and explore the city by night?

  • Enjoy a scenic drive through the Dolomite National Park

  • Visit the Monastery Town of Andechs

Day 9: Munich: Free Day

julia_grateful

Location: Munich

Meals Included: Breakfast, Dinner

Make the most of this free day in Munich and take advantage of all this vibrant city has to offer! There are plenty of museums to visit such as The Residenz, an ornate former royal palace, and the Kunstehalle which displays both classical and modern art. Munich is also home to a number of exquisite churches such as the Asamkirche and St. Michael. Today also offers the opportunity to join the Bavarian Bites & Brews tour which includes an insight into the city’s history as well as a taste of some local eats. Tonight’s dinner is included at a local beer hall.

Day 10: Munich - Mondsee - Melk - Vienna

Location: Vienna

Meals Included: Breakfast, Lunch

Head back to Austria today as the tour makes its way to Vienna, the Austrian capital. Along the way, see some true hidden gems! The first of which is Mondsee, a quaint, lakeside town known for Mondsee Abbey which was used in the beloved filmThe Sound of Music. The next Austrian gem on the agenda is Melk. Here, look forward to a tour of the exquisite Baroque Melk Abbey which boasts exceptional views as it overlooks the Danube River. Enjoy an included before journeying to Vienna. This evening is free to relax or to experience an optional classical music concert in the city that was once home to many musical greats such as Mozart and Strauss!

  • Visit the lakeside town of Mondsee

  • Tour the stunning Melk Abbey

Day 11: Vienna - Budapest

Location: Vienna

Meals Included: Breakfast

Discover more of Vienna on a walking and driving tour this morning. Take in Vienna’s opulent architecture, its more modern side and learn more about the city’s fascinating artistic and musical history. Enjoy some free time in the city centre before hopping back aboard the coach and head towards the next country. This afternoon, arrive in Budapest, the majestic capital of Hungary, and set off on a guided driving tour. Tick top sights such as the Hungarian Parliament and St. Stephen‘s Basilica off your bucket list! This evening offers the opportunity to join an unforgettable cruise along the Danube River. Admire the night lights of Budapest as you enjoy a delicious buffet dinner.

  • Discover the delights of Vienna on a guided tour

  • Experience the best of Budapest on a guided tour

Day 12: Budapest - Bratislava - Prague

adamyule
Mr Kane!
Panagiotis Myrelis
Steffen Breitung

Location: Prague

Meals Included: Breakfast, Dinner

Two more countries await on this journey through Central & Eastern Europe! Head to Bratislava, the capital of Slovakia, for an orientation tour of this compact yet captivating city. Then, the tour travels to Prague, Czechia’s fairytale capital, where the group will stay for the next two nights. Get ready for an afternoon full of magical sights as you explore the city with a local guide. Experience the many Gothic architectural wonders while learning more about Prague’s fascinating history and folklore. Tonight, enjoy a delicious local dinner complete with authentic Czech cuisine!

  • Visit Bratislava; the capital of Slovakia

  • Explore Prague on a guided tour

  • Enjoy Czech cuisine at a local spot in Prague

Day 13: Prague: Free Day

adamyule
Mr Kane!
Panagiotis Myrelis
Steffen Breitung

Location: Prague

Meals Included: Breakfast

Enjoy a free day to experience Prague to the fullest! Known as the “City of a Hundred Spires”, Prague is teeming with unique sights to see and things to do. To tick off multiple highlights, join the Prague+ optional excursion which includes a guided tour of the impressive Prague Castle and a river cruise! Or, spend the day your way taking in the city’s attractions at your own pace. This evening offers an immersive optional excursion which showcases Czech folk music and dance, along with a delectable three-course dinner. This is an unmissable cultural experience!

Day 14: Prague - Nuremberg - Munich

Location: Nuremberg

Meals Included: Breakfast

Today, the group will make its way back to Munich for the last time. However, the tour isn’t over yet! Travel to Nuremberg this morning and get ready to discover Bavaria’s second-largest city. Nuremberg is renowned for its splendid architecture, most of which was painstakingly restored after suffering extensive damage during WWII. Learn more about this city’s turbulent yet rich history on an orientation tour. Then, explore some more or find a spot to enjoy lunch. After arriving in Munich, look forward to a free evening. Why not get together with the group for a farewell dinner?

  • Visit the historic city of Nuremberg

Day 15: End Of Tour In Munich

julia_grateful

Location: Munich

Meals Included: Breakfast

After one last group breakfast in Munich, this life-enriching tour comes to an end this morning. Be sure to swap contact details and pictures with your new travel buddies before departing. Expat Explore wishes you a safe journey onward and hopes to see you on tour again soon!

What's Included

  • Accommodation

    14 nights hotel accommodation in twin rooms with private bathrooms. The majority of our accommodations are of a 3- and 4-star standard, offering excellent value, comfort and convenience
    Single travellers have the option to pay a single supplement to ensure a private room (subject to availability)

  • Transport

    Modern air-conditioned coach with reclining seats and toilet onboard
    Any public transport used as part of the tour (excludes free days)

  • Meals

    14 Breakfasts, 2 Lunches, 5 Dinners*Vegetarian options available for all meals on request

  • Tour Leader

    Fully guided tour with experienced tour leader
    Tour leader will accompany group throughout and manage all logistical details

What's Not Included

International flightsTravel to the start point and from the end point is not included. We recommend using Skyscanner to find the best deals on international flights.Travel insuranceFor a relatively small price, travel insurance provides you with peace of mind so that you can enjoy your tour without any worries.



All passengers travelling on an Expat Explore tour are required to have valid travel insurance cover and you are responsible for arranging your own insurance.

Mode of Transport

  • Modern air-conditioned coach with reclining seats and toilet onboard

  • Any public transport used as part of the tour (excludes free days)

Accommodation

  • 14 nights hotel accommodation in twin rooms with private bathrooms. The majority of our accommodations are of a 3- and 4-star standard, offering excellent value, comfort and convenience

  • Single travellers have the option to pay a single supplement to ensure a private room (subject to availability)

Traveller Comfort - *COACH* tours

We welcome all travellers on our tours but we would like to ensure that you are as comfortable as possible. In light of this, please ensure that you are happy with the below information and level of fitness required.


Expat Explore tries to be as accommodating as possible, however, our tours are unfortunately not designed for people travelling with wheelchairs or severe mobility issues.


Our tours are fast paced because they are designed for you to see the most a destination has to offer. We also want to ensure that you explore as much as possible, which may require long periods without stops on the coach as we drive to a new destination.


We offer walking tours in most cities (up to 3 hours), and a wheelchair is not always a practical option as there are often cobbled streets and stairs on these tours.


For travellers in wheelchairs, you will only be able to store your wheelchair under the coach with the other luggage. Thus, on the long drives between cities you will not necessarily have access to your wheelchair if we make a quick bathroom stop along the way. Please note that travelling with a wheelchair could prove difficult as our coaches don't have wheelchair lifts, as such you will need to be able to board and alight the coach on your own.


With regards to our accommodation, not all hotels have lifts and this means potentially having to carry bags up and down stairs.


For more information regarding traveller fitness please see our Terms and Conditions.

Health and Fitness

We welcome all travellers on our tours but we would like to ensure that you are as comfortable as possible. In light of this, please ensure that you are happy with the below information and level of fitness required.

Expat Explore tries to be as accommodating as possible, however, our tours are unfortunately not designed for people travelling with wheelchairs or severe mobility issues.

Our tours are fast paced because they are designed for you to see the most a destination has to offer. We also want to ensure that you explore as much as possible, which may require long periods without stops on the coach as we drive to a new destination.

We offer walking tours in most cities (up to 3 hours), and a wheelchair is not always a practical option as there are often cobbled streets and stairs on these tours.

For travellers in wheelchairs, you will only be able to store your wheelchair under the coach with the other luggage. Thus, on the long drives between cities you will not necessarily have access to your wheelchair if we make a quick bathroom stop along the way. Please note that travelling with a wheelchair could prove difficult as our coaches don't have wheelchair lifts, as such you will need to be able to board and alight the coach on your own.

With regards to our accommodation, not all hotels have lifts and this means potentially having to carry bags up and down stairs.

Experiences

  • Discover Munich on an orientation tour

  • Welcome dinner in a German beer hall

  • Discover the famous Neuschwanstein Castle

  • Explore Innsbruck at your leisure

  • Visit Vaduz, capital of Liechtenstein

  • See the city of Lucerne on an orientation tour

  • Enjoy a scenic mountain drive to Switzerland

  • Explore the glamorous Lake Como

  • Spend a night in the Italian Lake District

  • See the iconic Leaning Tower of Pisa

  • Discover Florence, birthplace of the Renaissance

  • Enjoy a Tuscan dinner in Florence

  • Visit Verona, home ofRomeo and Juliet

  • Experience the magic of Venice

  • Enjoy a scenic drive through the Dolomite National Park

  • Visit the Monastery Town of Andechs

  • Visit the lakeside town of Mondsee

  • Tour the stunning Melk Abbey

  • Discover the delights of Vienna on a guided tour

  • Experience the best of Budapest on a guided tour

  • Visit Bratislava; the capital of Slovakia

  • Explore Prague on a guided tour

  • Enjoy Czech cuisine at a local spot in Prague

  • Visit the historic city of Nuremberg

Check out our Q&As

  • What type of transportation is provided during the tour?

    The tour provides transportation in a modern air-conditioned coach with reclining seats and a toilet onboard. Any public transport used as part of the tour is also included, except on free days.

  • What kind of accommodation can I expect on this tour?

    The tour includes 14 nights in 2, 3, and 4-star hotel accommodations in twin rooms with private bathrooms. Single travelers have the option to pay a single supplement to ensure a private room, subject to availability.

  • Are meals included in the tour package?

    Yes, the tour package includes 14 breakfasts, 2 lunches, and 5 dinners. Vegetarian options are available for all meals upon request.

  • What are some of the key experiences included in the tour?

    The tour includes a variety of experiences such as an orientation tour of Munich, a visit to Neuschwanstein Castle, an orientation tour of Lucerne, a scenic mountain drive to Switzerland, exploring Lake Como, seeing the Leaning Tower of Pisa, and guided tours of Vienna, Budapest, and Prague, among others.

  • Is travel insurance included in the tour package?

    No, travel insurance is not included in the tour package. All passengers are required to have valid travel insurance cover and are responsible for arranging their own insurance.

  • What should I know about the fitness level required for this tour?

    The tour is fast-paced and includes walking tours in most cities, which can last up to 3 hours. It is not designed for people with severe mobility issues or those traveling with wheelchairs, as the coaches do not have wheelchair lifts and some hotels may not have lifts.

  • What happens on the first day of the tour?

    On the first day, you will arrive in Munich, meet your tour leader, and embark on an orientation tour of the city. In the evening, you will enjoy a welcome dinner in a traditional German beer hall.

  • What activities are planned for the free day in the Swiss Alps?

    On the free day in the Swiss Alps, you have the option to take an excursion to Jungfraujoch, Europe's highest train station, where you can enjoy snow year-round. In the evening, you can join an optional Swiss Fondue Dinner excursion.

  • What can I expect during the visit to Neuschwanstein Castle?

    During the visit to Neuschwanstein Castle, you will meet a local guide and explore the castle, which inspired the famous Disneyland castle. You will also have free time to take pictures and enjoy the surroundings.

  • What is included in the guided tour of Vienna?

    The guided tour of Vienna includes a driving and walking tour where you will see Schöenbrunn Palace, the Inner City, Belvedere Hill, and other landmarks such as the Golden Mile on the RingStrasse, Hofburg, and St Stephen’s Cathedral.

  • Do you operate a “single share” option and how does it work?

    If you are travelling alone there is no compulsory charge - you will share a twin room with another passenger of the same gender. There is an optional single supplement/private room upgrade available for single travellers who wish to have a private room. This can be added at the time of booking or by contacting our team.

  • Children on tour?

    Our tours are not suitable for young children which is why we have a minimum age limit of 10 years old. However, at the discretion of Expat Explore we may consider younger children on certain tours if they meet certain criteria and a request is received in writing via email. Minors (between 10 and 18 years of age) must be accompanied by a parent or guardian who accepts full responsibility for them. Unaccompanied minors will not be accepted on tour. Expat Explore reserves the right to decline any booking at our discretion. Any minor (between 10 and 18 years of age) is priced the same as an adult.

  • What policies are in place for Covid-19?

    The health and safety of our travellers and employees are our top priority. Which means, when you travel with us, our enhanced hygiene protocols will ensure you do so in a safe and responsible way - ask for details of current policies.

  • How long has the tour company been trading?

    Since 2005

  • What Ethical Travel credentials does the tour company have?

    At Expat Explore we value responsible travel and are committed to exploring the world consciously and kindly. We are proud to make responsible travel possible with a number of our sustainable travel practices!

  • Am I contributing to any charity by booking the tour?

    Relate is a South African based not-for-profit organisation that Expat Explore supports. The group aims to help those less fortunate create better lives for themselves through a variety of fundraising initiatives. On our South Africa tours, each passenger will receive an Expat Explore branded Relate bracelet. We donate the cost of these bracelets to our chosen Relate charity: the Nelson Mandela Sc

Reviews of this operator

ANTHONY NDUNGU   ITALY

Balkan Explorer - 16 Days

03-Sep-2024

I had a blast!!!! Simply amazing and would highly recommend.

Roger  

Wonderful new addition

19-Oct-2022

Great new country and addition by Expat. One of the most interesting and beautiful countries I've ever been. Great food, scenery and lovely people.

Jamie the Kingslayer  

Everything I had expected and more

01-Oct-2022

It was my first time traveling to Europe so I was nervous about everything including finding my way around, speaking the languages, and finding lodging. It turned out to be an incredible experience, I couldn't ask for a better your guide. Luke truly is the best in the business and we were so lucky o have him on the last tour of the season. I am definitely going to recommend Expat to my family and friends when they want to travel to Europe. I am going to go as far as finding out when Luke will be the guide and have family/friends specifically book the tour with him.

Randy  

Outstanding!

25-Sep-2022

From orientation to farewell dinner Martina was always there to ensure that everyone was happy and enjoying the tour! It was fast paced, especially with the added excursions, but the tour covered the best of Italy and Martina was absolutely the best. She was entertaining and informative. Look forward to another tour with her!!

Emma  

Perfect combination of sites, history, culture and food

19-Oct-2022

The highlights of Japan tour with Expat Explore was the ideal way to see the country. It had the perfect mix of big cities, small quaint villages, historical sites and food! The tour was well organised and a good pace to enjoy the various places and activities. We had the opportunity to be immersed in local culture and try the cuisine in a range of dining experiences. The hotels were clean and roomy to rest for days filled with adventures. Japan with Expat should be on your wish list!

CCY  

Good experience

07-Oct-2022

Enjoyed the views of different places and learnt about the history of different places in UK/Ireland.

Kendra Olson   United States

Classic Europe - 14 Days

03-Apr-2024

Such a great trip and saw so many places, if we did this trip on our own I think we would only get half of what we did done in this time period. It definitely was busy with not much down time but we didn’t pay to go be bored. Beautiful and memorable trip!

Travelling Solo  

12 Day Italian Delights

18-Oct-2022

A great tour made even better by our tour leader Marty. She was so knowledgeable and helpful. Made us laugh, showed us amazing sites and always had great recommendations.

Tash  

Really nice experience

26-Oct-2022

Loved the small country towns. Very beautiful MARTY AND ALEX THE DRIVER , made the tour experience perfect for me. She is a brilliant guide.

Disappointed  

Totally exhausted

05-Oct-2022

I need a holiday to recover from this full-on, insufficient down time, tour. Late hotel arrivals, late city tours, late dinners and excessive walking due to public transport use and then early morning starts. And to top it off, no seat rotation (tour leader advised on day 2 for covid reasons) which made sense on day 2 but not by day 3 or 4 when we had been grouped together at meals, on walking tours, and sharing rooms with people we had just met...merrily spreading our germs between our group anyway! This seating rule however was waived for a special few...those who insisted that they get travel sickness (and must sit in the front seat) and..those who think the rule is not for them and aren't challenged by the tour leader anyway. No seat rotation also meant not getting the opportunity to get to know everyone on the tour on an equal basis.

1 Select your preferred date

Saturday - Saturday

May 10, 2025 - May 24, 2025
$3095 $2895

Operator discount: -$200

Saturday - Saturday

Jun 21, 2025 - Jul 05, 2025
$3095 $2435

Operator discount: -$660

Saturday - Saturday

Aug 30, 2025 - Sep 13, 2025
$3095 $2895

Operator discount: -$200

Saturday - Saturday

Sep 13, 2025 - Sep 27, 2025
$3095 $2345

Operator discount: -$750

Book with Confidence

  • Free Date Changes

    Expat Explore Travel allows you to make 5 free date changes, as long as the change is made at least 91 days before the start of the tour.

  • Low Deposit

    Expat Explore Travel requires a minimum deposit of 10% or the full booking value, whichever is less, with the final balance not due until 60 days before departure.

  • Cancellation Policy

    We don't charge a cancellation fee, here is a summary of expat explore travel charges.

    Up to 60 days before tour starts: Forfeit 100% of deposit.

    At 59 days before tour starts: Forfeit 20% of booking price.

    At 44 days before tour starts: Forfeit 40% of booking price.

    At 29 days before tour starts: Forfeit 70% of booking price.

    At 14 days before tour starts: Forfeit 100% of booking price.