2 Days - South Coast & Jökulsárlón Glacier Lagoon

I joined the Suite Euro package tour in Iceland, and it was an amazing experience. The accommodations were great, and the travel itinerary was well-planned. At the beginning of the trip, the weather was so bad that we almost couldn’t visit some of the planned destinations. However, thanks to our driver Josip, who did his best to make sure we got to see everything, we were able to visit Kirkjufell. The wind and rain were so strong that we could barely stand, so we had a quick look from the parking lot before heading back to the hotel. Suite Euro tour guide and Josip also shared useful travel tips about Iceland and was always kind and helpful. Even when our schedule was delayed by a day, Jo kindly offered to take us to the airport (thank you so much!). We had such a fun conversation on the way. A huge thanks to both our tour guide and driver for ensuring a safe and enriching journey throughout the trip! ...more ...less

Valerio is very nice and kind. I was very worried cause the flight was cancelled, but he help me so much so I can feel easy. And he gave us beautiful picture so we can remember our memory of Iceland.

We just returned from a 14 day self-driving tour organized for us by Marina Travel. They provided access to a 9-passenger van, hotels w/breakfast and a itinerary/route with numerous points of interest along the way . Everything they did for us worked out very well, and we're very happy with our experience. I particularly liked staying at the Fosshotels. We encountered a weather concern, and discovered that they operate their offices 7 days a week, which is very comforting in a foreign environment. I'd give them an A+. ...more ...less

Valerio is professional and kind for us. we have great time iceland thanks to him. I will miss everything that I have here. thank you very much!

Waited for them to show up for 3 hours in the snow with 3 kids. They never showed up, and then claimed that they did so that they wouldn't refund us. Save your money and buy your own tickets to whatever event, and book your own taxi. We had to do that in the end anyway. Edit: their response is a lie. They never showed and we paid $200 for a taxi to get us there and the chargeback went through, so luckily I did get a refund, just not through any good customer service, only by forcing it through. I think I'll go find a few more places to inform customers about your horrible service with more reviews, right now. ...more ...less

I loved the blue lagoon such an amazing experience however I just wouldn’t do it again with Marina tours. There’s no need. They just pick you up from the hotel and drop you off at the general bus stop and then you get on another random bus that takes you to the resort. You can easily do this with a normal bus with normal prices! We paid over €500 for the experience and I now know I could have gotten it much cheaper and marina tours are just not helpful. They send out weird cryptic emails with confusing directions and then they just remain silent. There’s no “tour” aspect to it. ***EDIT SINCE MARINA TOURS HAVE REPLIED: You even said it yourself in the below email. you sent me a detailed version on the 27th WHICH WAS THE DAY OF MY TOUR and you literally sent it to me while i was queuing up at the blue lagoon! You cannot take criticism for some reason which is astonishing considering you get SO many complaints. I want you to email me with a proper response to my complaint. I should not have to reach out to you. AGAIN. ...more ...less

EDIT: It’s unfortunate to now see the owners tell me I am a liar. We did not hang up nor yell on the phone. Good business practice would be taking the time to speak with me and come to a mutual conclusion if I somehow was misunderstanding so deeply. It’s what makes people change their mind on reviews, etc. Plus - I wish I had a single driver ask me if I were going with Marina Tours. Probably wouldn’t have sat there for over an hour. Ah well. I think this place is a scam and doesn’t exist. Unfortunately, this place was as unprofessional as they get. We were not informed what time to pick up our tour bus and it took 3 calls and 1 email to get ahold of a single person. They told us finally to meet at 8:30am at our bus stop. We got there at 8:20, and asked every single tour bus driver if they were part of Marina Tours for blue lagoon and had our party name on the list. 100% of them said no. We called Marina Tours and the woman said that some driver kept calling for us - look, there were 3 people looking. It never happened. They said they’d send another bus to our stop at 9. Then at 9:30. No one came (only a bus for a troll tour and for a horse tour). Called again, they said they were looking for us - never happened. Said we weren’t at bus stop 3, we took a picture of the stop. It was 3. Now they won’t give us our refund because we “didn’t cancel 24 hours before” - kind of hard to know that a tour company will never show up or do what you paid for 24 hours ahead. We kept our cool and the lady just ended up hanging up on us. So, beware. I’m not sure this place is even real. ...more ...less

Booked a day tour for our big group with Marina travel five month before our tour and paid 50% deposit. They canceled our tour 2 month before our trip due to their operational issue. unacceptable reason!! Spent time and more money to find replacement in a short time. It was very intense and upsetting. Not a reliable company, watch out when you book. ...more ...less